Returns & Refunds
Last updated: 4 August 2026
Irishmanlost aims to provide high-quality fine art prints that are carefully produced and packaged. If you experience any problems with your order, please get in touch, and we will do our best to help.
Change of Mind
Because many products are printed to order and some limited editions are individually signed or numbered, change-of-mind returns cannot usually be accepted.
Please ensure you have selected the correct artwork, size and framing option before completing your purchase.
Damaged or Faulty Items
If your order arrives damaged or has a manufacturing defect, please contact us within 48 hours of delivery via the website contact form.
Please include:
Your order number
A description of the issue
Clear photographs of the damage
Photographs of the packaging where possible
Once reviewed, we may offer:
A replacement
A repair (where appropriate)
A full or partial refund
Incorrect Items
If you receive the wrong item, please get in touch with us as soon as possible so we can resolve the issue promptly.
Return Shipping
Please do not send returns until you have authorisation.
Where the return is due to damage, fault, or our error, return postage costs will normally be covered or reimbursed.
Customers are responsible for return postage where a return has been approved for other reasons.
Refunds
Approved refunds will be processed using the original payment method.
Please allow several working days for your payment provider to process the refund after it has been issued.
Non-Returnable Items
The following items cannot normally be returned unless faulty:
Limited edition signed prints
Custom-sized prints
Personalised products
Commissioned artwork
These items are produced specifically for the customer.
Consumer Rights
Nothing within this policy affects your statutory consumer rights under applicable UK or Northern Ireland consumer protection legislation.
Contact
If you have any questions about returns or refunds, please contact Irishmanlost via the website contact form.